Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
Ascendra Bio Sciences collects information you provide directly, including name, email address, shipping address, phone number, and payment information when you place an order. We also automatically collect certain technical information such as IP address, browser type, and pages visited when you use our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to inquiries and provide customer support
- Improve our website and services
- Comply with applicable laws and regulations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law.
4. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can instruct your browser to refuse cookies, but some portions of our site may not function properly without them.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at privacy@ascendrabio.com.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@ascendrabio.com.